When and how to increase your prices

Is now a good time to increase your prices? Inflation has been running high for a while, wages are rising and supply chains are still catching up after the disruption of the pandemic. Many businesses are facing increased costs and many managers are considering how to increase prices in order to maintain profitability. However, there […]

Neurodiversity in the workplace

Embracing neurodiversity can benefit businesses. Neurodiversity is a term that has gained prominence in recent years, referring to the natural variations in how people’s brains work. It includes conditions such as autism, ADHD, dyslexia, and others. A growing body of research and advocacy highlights the unique strengths and perspectives that neurodivergent individuals can bring to […]

Closing the deal

Closing the deal is the most important part of the sales process. Every business is a sales organisation. Selling generates the cashflow that is the very lifeblood of any business. However, sales is as much an art as it is aprocess. Here are some top tips to help you to close deals.

Asking for referrals

Referrals are a key source of new business for many firms. Here’s how to ask for referrals in the right way. Many people (including your competitors) are uncomfortable asking for referrals. After all, if you do great work for your clients, the referrals will come, right? This approach is passive and although some referrals may […]

Reducing your business’s energy costs

Energy costs have shot up considerably in the last year. What can you doto reduce your energy costs? Energy prices are soaring; however, you can’t start reducing your energy costs if you don’tknow where you are currently spending money on energy in your business. To start, youneed to conduct an energy audit. The purpose of […]

How to create a premium brand

Premium brands enjoy a loyal following and can charge higher prices for their products or services. So how do you create a premium brand? A premium brand is a company, product or service that is perceived to have a higher level of quality, an elevated status or increased value in the eyes of its target […]

Reassuring your team in times of uncertainty

In businesses across the country, employees are dealing with increasing uncertainty. They are experiencing a cost-of-living crisis and interest rates are rising rapidly, which means some will be worried about paying their mortgages. Energycosts have increased, tech companies are laying off staff and in other sectors there is a shortage of qualified staff. Especially when […]

Empathetic leadership 

Empathetic leadership means having the ability to understand the needs of others and being aware of their feelings andthoughts. Modern businesses are about people and relationships as well as sales and revenue. Empathetic leaders help employees and customers feel valued, which helps to create better relationships inside and outside of the business. The following are […]

Developing future leaders

How to recognise leadership potential in your existing team.Hiring new people can bring fresh thinking and new ideas, however, you may already have the right people in place. Those who take the leadLook for people in your team who get stuck into projects and tend to take the lead, regardless of their seniority (or lack […]

Consultative Selling

Buyers prefer to purchase from firms that understand them and their needs Consultative selling focuses on creating value, building trust with a prospective customer and exploring their needs before offering a solution. In consultative sales, the salesperson’s first objective is building a relationship and their second is providing the right product or service for that […]

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