Pressure selling tactics ruled to be illegal
Emma Sleep taken to court for failing to address CMA concerns A High Court order has confirmed that Emma Sleep, a mattress seller, behaved illegally and broke consumer law by using misleading countdown timers, false ‘high demand’ messages and ‘discount claims’. Concerns were raised about Emma Sleep in 2022 over behaviour that misled shoppers and […]
Is Your Business Ready for 2026/27?
Stay ahead of three key changes With 6 April 2026, ushering in the start of the new tax year, there are some changes on the way that may affect how you run and plan your business. To help you stay ahead, we have highlighted three key updates worth having on your radar. Making Tax Digital […]
FSB Updates Guidance on Employers’ Liability Insurance
Help in checking your insurance arrangements The Federation of Small Businesses (FSB) has recently updated its guidance on Employers’ Liability insurance – a useful reminder of the rules and risks around a business insurance that is legally required in the UK. The guidance explains that if you employ anyone – including part-time, temporary, or even […]
How to Protect Sensitive Personal Information
New guidance published by NCSC The National Cyber Security Centre (NCSC) has published new guidance to help businesses identify and protect against the risks of holding sensitive personal information. The guidance can help you to understand what sensitive personal information is and identify any that your business holds. It also provides some principles that, if […]
New Fair Payments Code launched
Will it help you get paid quicker? The government’s promised new Fair Payments Code was launched last month to try and tackle late payment problems that can be particularly harmful to small businesses. How will the Fair Payment Code help? The code introduces a gold, silver, and bronze system that smaller firms can use to […]
Digital lead generation
How to build a digital lead generation strategy for your firm. Building a digital lead generation strategy involves several key steps in order to attract, engage, and convert potential customers into leads. Define your target audience Understanding who your ideal customers are will help tailor your marketing efforts. Conduct market research to identify demographics, preferences, […]
Managing a restructure
Managing a restructure Whether times are good or bad, sometimes a business needs to restructure in order to move forwards. A restructure of any business requires careful planning, transparent communication, and thoughtful implementation to ensure a smooth transition and minimise disruption. To begin with, you and your management team should define the objectives and rationale […]
Fear of failure
How do managers and business leaders get over theirfear of failure? Most people have a fear of failure, and this can impede decision-making and stifle innovation. However, addressing this fear is crucial for effective leadership and fostering a healthy organisational culture. Effective managers embrace a growth mindset. This involves viewing failures as opportunities for learning […]
The power of a story
Stories have the power to grab attention, connect with emotion and persuade us to take action. Storytelling is not merely a commercial ploy. It is a necessary ability for entrepreneurs, business owners and leaders who wish to distinguish themselves in today’s competitive and noisy market. At its core, storytelling transforms complex ideas into relatable narratives, […]
ROI in Marketing
Measuring the return on investment (ROI) on your marketing strategy. Measuring the ROI from a marketing strategy is crucial for understanding its effectiveness as well as guiding future marketing decisions. Measuring ROI involves utilising data and analytics to provide accurate insights. It’s best to start by defining clear and measurable objectives, supported by data. The […]